Saia incident

Component "Website-Pickup Service (Pickup)" and a few other components are Down

Major Resolved View vendor source →

Saia experienced a major incident on October 15, 2026 affecting Cost Model Health Check and MFT Export Integration App, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2026, 08:21 AM UTC
Resolved
Oct 15, 2026, 08:23 AM UTC
Duration
2m
Detected by Pingoru
Oct 15, 2026, 08:21 AM UTC

Affected components

Cost Model Health CheckMFT Export Integration App

Update timeline

  1. investigating Oct 15, 2026, 08:21 AM UTC

    "Website-Pickup Service (Pickup)" is Down

  2. investigating Oct 15, 2026, 08:21 AM UTC

    "Website-Pickup Service (Saia Website API Per Microservice)" is Down

  3. investigating Oct 15, 2026, 08:22 AM UTC

    "Cost Model Health Check" is Down

  4. investigating Oct 15, 2026, 08:22 AM UTC

    "Prod-Roads and Linehaul-DriverService (Roads Services Health check)" is Down

  5. investigating Oct 15, 2026, 08:22 AM UTC

    "Prod-Roads and Linehaul-DailyScheduleService (Roads Services Health check)" is Down

  6. investigating Oct 15, 2026, 08:22 AM UTC

    "MFT Export Integration App" is Down

  7. investigating Oct 15, 2026, 08:22 AM UTC

    "Driver Plan API HealthCheck (LiveHaul - Driver Plan Apps/APIs)" is Down

  8. monitoring Oct 15, 2026, 08:22 AM UTC

    "Website-Pickup Service (Saia Website API Per Microservice)" is Operational

  9. monitoring Oct 15, 2026, 08:22 AM UTC

    "Website-Pickup Service (Pickup)" is Operational

  10. monitoring Oct 15, 2026, 08:23 AM UTC

    "Cost Model Health Check" is Operational

  11. monitoring Oct 15, 2026, 08:23 AM UTC

    "Prod-Roads and Linehaul-DriverService (Roads Services Health check)" is Operational

  12. monitoring Oct 15, 2026, 08:23 AM UTC

    "Driver Plan API HealthCheck (LiveHaul - Driver Plan Apps/APIs)" is Operational

  13. monitoring Oct 15, 2026, 08:23 AM UTC

    "MFT Export Integration App" is Operational

  14. resolved Oct 15, 2026, 08:23 AM UTC

    All components are Operational