Saia incident

Component "Website-Cargo Claim Service (Saia Website API Per Microservice)" and a few other components are Down

Major Resolved View vendor source →

Saia experienced a major incident on October 18, 2026, lasting 2m. The incident has been resolved; the full update timeline is below.

Started
Oct 18, 2026, 04:57 AM UTC
Resolved
Oct 18, 2026, 04:59 AM UTC
Duration
2m
Detected by Pingoru
Oct 18, 2026, 04:57 AM UTC

Update timeline

  1. investigating Oct 18, 2026, 04:57 AM UTC

    "Optym Dispatch APIM K8 Health Check (RouteMax APIs)" is Down

  2. investigating Oct 18, 2026, 04:57 AM UTC

    "Website-Cargo Claim Service (Saia Website API Per Microservice)" is Down

  3. investigating Oct 18, 2026, 04:57 AM UTC

    "Livehaul Bulk Health Check Monitor (LiveHaul - Driver Plan Apps/APIs)" is Down

  4. investigating Oct 18, 2026, 04:57 AM UTC

    "Website-Shipment Service (Saia Website API Per Microservice)" is Down

  5. investigating Oct 18, 2026, 04:58 AM UTC

    "Website-User Service (Saia Website API Per Microservice)" is Down

  6. investigating Oct 18, 2026, 04:58 AM UTC

    "Website-Document Service (Saia Website API Per Microservice)" is Down

  7. investigating Oct 18, 2026, 04:58 AM UTC

    "Website-Claim Service (Saia Website API Per Microservice)" is Down

  8. investigating Oct 18, 2026, 04:58 AM UTC

    "Website-Rate Quote Service (Saia Website API Per Microservice)" is Down

  9. investigating Oct 18, 2026, 04:58 AM UTC

    "Rate Quote Proxy (Customer API)" is Down

  10. investigating Oct 18, 2026, 04:58 AM UTC

    "Website-Tracking Service (Saia Website API Per Microservice)" is Down

  11. monitoring Oct 18, 2026, 04:58 AM UTC

    "Livehaul Bulk Health Check Monitor (LiveHaul - Driver Plan Apps/APIs)" is Operational

  12. monitoring Oct 18, 2026, 04:58 AM UTC

    "Website-Claim Service (Saia Website API Per Microservice)" is Operational

  13. monitoring Oct 18, 2026, 04:58 AM UTC

    "Website-Shipment Service (Saia Website API Per Microservice)" is Operational

  14. monitoring Oct 18, 2026, 04:59 AM UTC

    "Website-Rate Quote Service (Saia Website API Per Microservice)" is Operational

  15. monitoring Oct 18, 2026, 04:59 AM UTC

    "Website-User Service (Saia Website API Per Microservice)" is Operational

  16. monitoring Oct 18, 2026, 04:59 AM UTC

    "Website-Document Service (Saia Website API Per Microservice)" is Operational

  17. monitoring Oct 18, 2026, 04:59 AM UTC

    "Website-Tracking Service (Saia Website API Per Microservice)" is Operational

  18. monitoring Oct 18, 2026, 04:59 AM UTC

    "Rate Quote Proxy (Customer API)" is Operational

  19. monitoring Oct 18, 2026, 04:59 AM UTC

    "Optym Dispatch APIM K8 Health Check (RouteMax APIs)" is Operational

  20. resolved Oct 18, 2026, 04:59 AM UTC

    All components are Operational