SafetyChain incident

Train - Login Disruptions

Critical Resolved View vendor source →

SafetyChain experienced a critical incident on May 14, 2024 affecting Web and LINK, lasting 13m. The incident has been resolved; the full update timeline is below.

Started
May 14, 2024, 03:53 PM UTC
Resolved
May 14, 2024, 04:06 PM UTC
Duration
13m
Detected by Pingoru
May 14, 2024, 03:53 PM UTC

Affected components

WebLINK

Update timeline

  1. investigating May 14, 2024, 03:53 PM UTC

    We are investigating reports of users not being able to log in to the Train environment.

  2. monitoring May 14, 2024, 04:00 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved May 14, 2024, 04:06 PM UTC

    This incident has been resolved.