SafetyChain incident

Live - Record processing delayed for some customers

Minor Resolved View vendor source →

SafetyChain experienced a minor incident on May 20, 2024 affecting Record Processing, lasting 58m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2024, 07:02 PM UTC
Resolved
May 20, 2024, 08:00 PM UTC
Duration
58m
Detected by Pingoru
May 20, 2024, 07:02 PM UTC

Affected components

Record Processing

Update timeline

  1. investigating May 20, 2024, 07:02 PM UTC

    We are currently investigating an incident in the Live environment where Record processing is delayed for some customers.

  2. monitoring May 20, 2024, 07:31 PM UTC

    Our team is continuing to monitor this incident.

  3. resolved May 20, 2024, 08:00 PM UTC

    This incident has been resolved.