SafetyChain incident

Live - Record processing delayed for some customers

Minor Resolved View vendor source →

SafetyChain experienced a minor incident on June 1, 2024 affecting Record Processing, lasting 2h 28m. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2024, 05:25 PM UTC
Resolved
Jun 01, 2024, 07:54 PM UTC
Duration
2h 28m
Detected by Pingoru
Jun 01, 2024, 05:25 PM UTC

Affected components

Record Processing

Update timeline

  1. investigating Jun 01, 2024, 06:34 PM UTC

    We are currently investigating an incident in the Live environment where Record processing is delayed for some customers.

  2. monitoring Jun 01, 2024, 06:52 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Jun 01, 2024, 07:42 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jun 01, 2024, 07:54 PM UTC

    This incident has been resolved.