SafetyChain incident

Live - Login Disruptions

Critical Resolved View vendor source →

SafetyChain experienced a critical incident on June 15, 2024 affecting Web and LINK, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jun 15, 2024, 07:30 AM UTC
Resolved
Jun 15, 2024, 08:00 AM UTC
Duration
29m
Detected by Pingoru
Jun 15, 2024, 07:30 AM UTC

Affected components

WebLINK

Update timeline

  1. investigating Jun 17, 2024, 12:18 PM UTC

    We are investigating reports of users not being able to log in to the Live environment.

  2. identified Jun 17, 2024, 12:21 PM UTC

    The issue has been identified and our Engineering team is working to restore login services.

  3. resolved Jun 17, 2024, 12:23 PM UTC

    Login services have been restored and SafetyChain is now working for all users.