SafetyChain incident

Live - Record processing delayed for some customers

Major Resolved View vendor source →

SafetyChain experienced a major incident on July 29, 2024 affecting Record Processing, lasting 29m. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2024, 07:55 AM UTC
Resolved
Jul 29, 2024, 08:25 AM UTC
Duration
29m
Detected by Pingoru
Jul 29, 2024, 07:55 AM UTC

Affected components

Record Processing

Update timeline

  1. investigating Jul 29, 2024, 07:55 AM UTC

    We are currently investigating an incident in the Live environment where Record processing is delayed for some customers.

  2. monitoring Jul 29, 2024, 08:22 AM UTC

    A fix has been implemented and we are actively monitoring the results to ensure this incident is resolved.

  3. resolved Jul 29, 2024, 08:25 AM UTC

    This incident has been resolved.