SafetyChain incident

Live - Supplier Compliance notifications delayed for some customers

Minor Resolved View vendor source →

SafetyChain experienced a minor incident on August 13, 2024 affecting Notifications, lasting 27m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2024, 04:01 PM UTC
Resolved
Aug 13, 2024, 04:28 PM UTC
Duration
27m
Detected by Pingoru
Aug 13, 2024, 04:01 PM UTC

Affected components

Notifications

Update timeline

  1. investigating Aug 16, 2024, 12:35 PM UTC

    We are currently investigating an incident in the Live environment where Supplier Compliance notifications may be delayed for some customers.

  2. monitoring Aug 16, 2024, 12:36 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Aug 16, 2024, 12:37 PM UTC

    This incident has been resolved.