SafetyChain incident

Live - Login Disruptions

Critical Resolved View vendor source →

SafetyChain experienced a critical incident on August 13, 2024 affecting Web and LINK, lasting 17m. The incident has been resolved; the full update timeline is below.

Started
Aug 13, 2024, 06:59 PM UTC
Resolved
Aug 13, 2024, 07:17 PM UTC
Duration
17m
Detected by Pingoru
Aug 13, 2024, 06:59 PM UTC

Affected components

WebLINK

Update timeline

  1. investigating Aug 13, 2024, 06:59 PM UTC

    We are investigating reports of users not being able to log in to the Live environment.

  2. resolved Aug 13, 2024, 07:17 PM UTC

    Login services have been restored and SafetyChain is now working for all users.