SafetyChain incident

SafetyChain Mobile App v1.16 Critical Bug on DateTime and Time Fields

Minor Resolved View vendor source →

SafetyChain experienced a minor incident on October 31, 2024 affecting Mobile / Windows App, lasting 31m. The incident has been resolved; the full update timeline is below.

Started
Oct 31, 2024, 06:16 PM UTC
Resolved
Oct 31, 2024, 06:48 PM UTC
Duration
31m
Detected by Pingoru
Oct 31, 2024, 06:16 PM UTC

Affected components

Mobile / Windows App

Update timeline

  1. investigating Oct 31, 2024, 06:16 PM UTC

    Our development team has found a critical error in version 1.16 of the Android SafetyChain App. “DateTime” and “Time” fields in records are showing an incorrect conversion due to UTC and local device time zones. Android users are advised to use the M2 SafetyChain application while we fix this bug. If you are an iOS user, you can disregard this message as version 1.16 will not be deployed on Apple devices.

  2. resolved Oct 31, 2024, 06:48 PM UTC

    To resolve this issue, SafetyChain App version 1.17 for Android has been released and is now available in the Google Play Store. This is the functional equivalent of version 1.15 for Android. Apple users will remain on version 1.15 of the iOS app.