SafetyChain incident

Live - Supplier Compliance Performance Degradation

Minor Resolved View vendor source →

SafetyChain experienced a minor incident on February 6, 2025 affecting LINK and Tasks, lasting 7h 25m. The incident has been resolved; the full update timeline is below.

Started
Feb 06, 2025, 01:00 PM UTC
Resolved
Feb 06, 2025, 08:26 PM UTC
Duration
7h 25m
Detected by Pingoru
Feb 06, 2025, 01:00 PM UTC

Affected components

LINKTasks

Update timeline

  1. investigating Feb 06, 2025, 04:23 PM UTC

    We are currently investigating an incident in the Live environment where some customers have reported slowness when loading Supplier Compliance reporting and management pages.

  2. monitoring Feb 06, 2025, 04:31 PM UTC

    A fix has been implemented and we will monitor the results throughout the day.

  3. resolved Feb 06, 2025, 08:26 PM UTC

    This incident has been resolved.