SafetyChain incident

Scheduled Tasks Not Appearing in the Inbox

Minor Resolved View vendor source →

SafetyChain experienced a minor incident on March 10, 2025 affecting Tasks, lasting 3d 4h. The incident has been resolved; the full update timeline is below.

Started
Mar 10, 2025, 03:41 PM UTC
Resolved
Mar 13, 2025, 08:00 PM UTC
Duration
3d 4h
Detected by Pingoru
Mar 10, 2025, 03:41 PM UTC

Affected components

Tasks

Update timeline

  1. investigating Mar 10, 2025, 03:41 PM UTC

    We are currently investigating an incident in the Live environment where scheduled tasks are not appearing in the inbox for some customers.

  2. investigating Mar 10, 2025, 07:57 PM UTC

    We are continuing to investigate the cause of this incident.

  3. monitoring Mar 11, 2025, 08:03 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Mar 13, 2025, 08:00 PM UTC

    This incident has been resolved.