Safe FME incident

Unable to launch Professional size instances in CA Montreal (ca-central-1)

Minor Resolved View vendor source →

Safe FME experienced a minor incident on June 1, 2018 affecting FME Flow Hosted Instances, lasting 3d 21h. The incident has been resolved; the full update timeline is below.

Started
Jun 01, 2018, 07:47 PM UTC
Resolved
Jun 05, 2018, 04:53 PM UTC
Duration
3d 21h
Detected by Pingoru
Jun 01, 2018, 07:47 PM UTC

Affected components

FME Flow Hosted Instances

Update timeline

  1. identified Jun 01, 2018, 07:47 PM UTC

    We are still waiting for a fix from AWS. Launches are working intermittently but we recommend using another region or different instance size in the meantime.

  2. resolved Jun 05, 2018, 04:53 PM UTC

    AWS let us know that the issue should be fixed, we will keep monitoring the situation.