Safe FME incident

Issues logging into FME Hub & Knowledge

Major Resolved View vendor source →

Safe FME experienced a major incident on November 28, 2018 affecting FME Community and FME Hub, lasting 1h 50m. The incident has been resolved; the full update timeline is below.

Started
Nov 28, 2018, 05:02 PM UTC
Resolved
Nov 28, 2018, 06:52 PM UTC
Duration
1h 50m
Detected by Pingoru
Nov 28, 2018, 05:02 PM UTC

Affected components

FME CommunityFME Hub

Update timeline

  1. investigating Nov 28, 2018, 05:02 PM UTC

    You may experience difficulties logging into your Safe account. The issue is caused by one of the third-party providers we leverage.

  2. investigating Nov 28, 2018, 06:49 PM UTC

    We are continuing to investigate this issue.

  3. resolved Nov 28, 2018, 06:52 PM UTC

    This incident has now been resolved. Thanks for your patience.