Safe FME incident

FME Community login not working

Major Resolved View vendor source →

Safe FME experienced a major incident on December 12, 2019 affecting FME Community, lasting 4h 29m. The incident has been resolved; the full update timeline is below.

Started
Dec 12, 2019, 05:24 PM UTC
Resolved
Dec 12, 2019, 09:53 PM UTC
Duration
4h 29m
Detected by Pingoru
Dec 12, 2019, 05:24 PM UTC

Affected components

FME Community

Update timeline

  1. investigating Dec 12, 2019, 05:24 PM UTC

    There is an issue with the FME Community login which is preventing all users from logging in. We are currently working with the 3rd party vendor to identify the cause of the issue. Thanks for your patience.

  2. investigating Dec 12, 2019, 09:53 PM UTC

    Our 3rd party vendor has identified and resolved the issue. The FME Community login is now functional again. We apologize for the inconvenience.

  3. resolved Dec 12, 2019, 09:53 PM UTC

    This incident has been resolved.