Safe FME experienced a major incident on December 19, 2019 affecting FME Flow Hosted Dashboard/API and FME Community and 1 more component, lasting 2h 18m. The incident has been resolved; the full update timeline is below.
Affected components
FME Flow Hosted Dashboard/APIFME CommunityFME Hub
Update timeline
- identified Dec 19, 2019, 05:49 PM UTC
The third-party provider we rely on for our login for FME Cloud, Hub and Community is down (https://status.auth0.com/incidents/rpctnc6jd1kl). You will not be able to login to these services until the issue is resolved. Apologies for the inconvenience.
- monitoring Dec 19, 2019, 07:29 PM UTC
Our authentication service is recovering and you should now be able to login to FME Cloud, Hub and Community. The login page may still be slower than usual.
- resolved Dec 19, 2019, 08:08 PM UTC
The issue was resolved, the login page is now operational for all services.