Safe FME experienced a major incident on April 20, 2021 affecting FME Flow Hosted Dashboard/API and FME Community and 1 more component, lasting 5h 25m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- monitoring Apr 20, 2021, 04:11 PM UTC
The third-party provider we rely on for our login for FME Cloud, FME Hub and FME Community is down (https://status.auth0.com/incidents/zvjzyc7912g5?u=mlf6lcz4p3ls). You will not be able to login to these services until the issue is resolved. We are monitoring the issue and we apologize for the inconvenience.
- monitoring Apr 20, 2021, 07:51 PM UTC
Our authentication provider is recovering and you should now be able to login to FME Cloud, FME Hub and FME Community. The login page may be slower than usual.
- resolved Apr 20, 2021, 09:36 PM UTC
The issue was resolved, the login page is now operational for all services.