Safe FME incident

FME Hub Search and Downloads Unavailable

Critical Resolved View vendor source →

Safe FME experienced a critical incident on December 7, 2021 affecting FME Hub, lasting 6h 41m. The incident has been resolved; the full update timeline is below.

Started
Dec 07, 2021, 06:19 PM UTC
Resolved
Dec 08, 2021, 01:00 AM UTC
Duration
6h 41m
Detected by Pingoru
Dec 07, 2021, 06:19 PM UTC

Affected components

FME Hub

Update timeline

  1. monitoring Dec 07, 2021, 06:19 PM UTC

    Due to a third-party provider incident, the FME Hub search functionality is currently unavailable. We are monitoring the incident and will provide updates once it is resolved. Downloading FME Hub content from FME Desktop is not affected.

  2. monitoring Dec 07, 2021, 07:18 PM UTC

    Due to a third-party provider incident, the FME Hub search functionality and ability to download an item from FME Hub are currently unavailable. We are monitoring the incident and will provide updates once it is resolved

  3. resolved Dec 08, 2021, 01:00 AM UTC

    The third-party provider has resolved their issues and FME Hub is now fully operational.