Safe FME incident

Unable to launch new instances in the US East region

Minor Resolved View vendor source →

Safe FME experienced a minor incident on April 19, 2022 affecting FME Flow Hosted Dashboard/API, lasting 4h 55m. The incident has been resolved; the full update timeline is below.

Started
Apr 19, 2022, 04:43 PM UTC
Resolved
Apr 19, 2022, 09:39 PM UTC
Duration
4h 55m
Detected by Pingoru
Apr 19, 2022, 04:43 PM UTC

Affected components

FME Flow Hosted Dashboard/API

Update timeline

  1. monitoring Apr 19, 2022, 04:43 PM UTC

    AWS is experiencing issues with instance creation in the US East (us-east-1) region. As a result, you may not be able to launch new FME Cloud instances in this region. Existing instances are not affected. We are monitoring the situation and will update the status as soon the issue is resolved.

  2. resolved Apr 19, 2022, 09:39 PM UTC

    The issue has been resolved. FME Cloud instances are now launching correctly in all regions.