Safe FME incident

Unable to search, download or update FME Hub content

Major Resolved View vendor source →

Safe FME experienced a major incident on June 13, 2023 affecting FME Hub, lasting 1h 55m. The incident has been resolved; the full update timeline is below.

Started
Jun 13, 2023, 07:48 PM UTC
Resolved
Jun 13, 2023, 09:44 PM UTC
Duration
1h 55m
Detected by Pingoru
Jun 13, 2023, 07:48 PM UTC

Affected components

FME Hub

Update timeline

  1. monitoring Jun 13, 2023, 07:48 PM UTC

    AWS is currently experiencing a degradation of service. As a result, you may not be able to not be able to download or update FME Hub content at this time. We are monitoring the situation and will update the status as soon as the issue is resolved. Update: The FME Hub search functionality is also affected.

  2. monitoring Jun 13, 2023, 08:23 PM UTC

    We are continuing to monitor for any further issues.

  3. monitoring Jun 13, 2023, 08:56 PM UTC

    We are observing recovery of AWS services that affect Hub. We will update the status when there is full recovery.

  4. resolved Jun 13, 2023, 09:44 PM UTC

    The issue has been resolved.