Safe FME incident

AI Assist Outage

Major Resolved View vendor source →

Safe FME experienced a major incident on November 15, 2024 affecting FME AI Service, lasting 45m. The incident has been resolved; the full update timeline is below.

Started
Nov 15, 2024, 05:48 AM UTC
Resolved
Nov 15, 2024, 06:33 AM UTC
Duration
45m
Detected by Pingoru
Nov 15, 2024, 05:48 AM UTC

Affected components

FME AI Service

Update timeline

  1. identified Nov 15, 2024, 05:48 AM UTC

    We are currently investigating an outage with our AI service provider. You can continue using your own API key in Form to access the service in the meantime. Thank you for your patience.

  2. resolved Nov 15, 2024, 06:33 AM UTC

    The service provider issue has been resolved.