Safe FME experienced a minor incident on May 31, 2018 affecting FME Flow Hosted Dashboard/API, lasting 1h 34m. The incident has been resolved; the full update timeline is below.
Affected components
FME Flow Hosted Dashboard/API
Update timeline
- investigating May 31, 2018, 11:46 PM UTC
Due to an outage of one of our 3rd party service providers, instance metrics and alerts are currently unavailable. Unresponsive server alerts may trigger incorrectly for healthy FME Cloud instances.
- monitoring Jun 01, 2018, 12:23 AM UTC
Our 3rd party service provider is seeing recovery and that matches the data that we are seeing on our end.
- resolved Jun 01, 2018, 01:20 AM UTC
The incident affecting our 3rd party service provider has been resolved. Instances are now correctly reporting metrics and alerts are operational.