Safe FME incident

Unable to launch new instances in the US West region

Minor Resolved View vendor source →

Safe FME experienced a minor incident on April 30, 2020 affecting FME Flow Hosted Instances, lasting 1h 34m. The incident has been resolved; the full update timeline is below.

Started
Apr 30, 2020, 09:04 PM UTC
Resolved
Apr 30, 2020, 10:38 PM UTC
Duration
1h 34m
Detected by Pingoru
Apr 30, 2020, 09:04 PM UTC

Affected components

FME Flow Hosted Instances

Update timeline

  1. monitoring Apr 30, 2020, 09:04 PM UTC

    Due to increased launch errors of AWS EC2 instances, you may be unable to launch new FME Cloud instances in the US West region. Existing instances are not currently affected.

  2. resolved Apr 30, 2020, 10:38 PM UTC

    The AWS EC2 service degradation was resolved, FME Cloud instances are now launching correctly in all regions.