Safe FME incident

Issues with Instance actions in EU Frankfurt (eu-central-1)

Major Resolved View vendor source →

Safe FME experienced a major incident on June 10, 2021 affecting FME Flow Hosted Dashboard/API and FME Flow Hosted Instances, lasting 3h 24m. The incident has been resolved; the full update timeline is below.

Started
Jun 10, 2021, 10:44 PM UTC
Resolved
Jun 11, 2021, 02:08 AM UTC
Duration
3h 24m
Detected by Pingoru
Jun 10, 2021, 10:44 PM UTC

Affected components

FME Flow Hosted Dashboard/APIFME Flow Hosted Instances

Update timeline

  1. identified Jun 10, 2021, 10:44 PM UTC

    AWS is experiencing issues with instances in the EU Frankfurt (eu-central-1) region. As a result, you may not be able to start or stop your instance. We are monitoring the situation and will update the status as soon the issue is resolved.

  2. resolved Jun 11, 2021, 02:08 AM UTC

    AWS has reported that the issues have been resolved. All FME Cloud services are fully operational again.