Safe FME incident

AI Service Outage

Major Resolved View vendor source →

Safe FME experienced a major incident on November 3, 2024 affecting FME AI Service, lasting 25m. The incident has been resolved; the full update timeline is below.

Started
Nov 03, 2024, 12:21 AM UTC
Resolved
Nov 03, 2024, 12:46 AM UTC
Duration
25m
Detected by Pingoru
Nov 03, 2024, 12:21 AM UTC

Affected components

FME AI Service

Update timeline

  1. investigating Nov 03, 2024, 12:21 AM UTC

    We're currently investigating an outage with our AI service provider. You can continue using your own API key to access the service in the meantime. Thank you for your patience.

  2. resolved Nov 03, 2024, 12:46 AM UTC

    The service provider issue has been resolved.