Ryft Pay Outage History

Ryft Pay is up right now

Ryft Pay had 5 outages in the last 2 years totaling 102h 54m of downtime — averaging 0.2 incidents per month.

There were 5 Ryft Pay outages since August 30, 2024 totaling 102h 54m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.ryftpay.com

Major April 30, 2026

Elevated payment processing errors

Detected by Pingoru
Apr 30, 2026, 06:30 PM UTC
Resolved
Apr 30, 2026, 07:33 PM UTC
Duration
1h 2m
Affected: Payments API
Timeline · 3 updates
  1. identified Apr 30, 2026, 06:30 PM UTC

    We are seeing elevated errors during payment processing with one of our primary acquirers, leading to increased failures. Traffic is being re-routed to several backup acquirers. Note that this may take some time but we are seeing approvals raise back up steadily

  2. monitoring Apr 30, 2026, 07:19 PM UTC

    Traffic has been restored across all acquirers. We are actively monitoring the failed acquirer for further errors. Currnelty we are operating as normal.

  3. resolved Apr 30, 2026, 07:33 PM UTC

    This incident has now been resolved.

Read the full incident report →

Minor March 13, 2026

Elevated Payment Errors

Detected by Pingoru
Mar 13, 2026, 03:04 PM UTC
Resolved
Mar 17, 2026, 11:48 AM UTC
Duration
3d 20h
Affected: Payments APIWebhooks
Timeline · 4 updates
  1. investigating Mar 13, 2026, 03:04 PM UTC

    We are currently investigate an issue between 14:15 - 14:40pm UTC whereby increased errors were being returned from our API. Please be aware that due to the nature of the errors, webhooks for the impact payments will be delayed. Note that the API is now fully operational and this was an issue during the above time period. The team are currently assessing the issue and will follow up once we have identified the impact payments.

  2. monitoring Mar 13, 2026, 10:07 PM UTC

    The majority of impacted transactions have now been rectified. The team will continue to monitor throughout the next 48 hours and provide updates once we consider the issue fully resolved.

  3. monitoring Mar 17, 2026, 09:31 AM UTC

    Please note that we are in the final stages of restoring some impacted transactions from Friday March 13th. The team expect this to be completed by the end of today.

  4. resolved Mar 17, 2026, 11:48 AM UTC

    The incident has now been resolved. All impacted payments have been restored and should be visible within the dashboard. Please notify the tech team if you've any concerns. Apologies for any inconvenience this may have caused.

Read the full incident report →

Minor November 7, 2024

Payout Delays

Detected by Pingoru
Nov 07, 2024, 07:50 AM UTC
Resolved
Nov 07, 2024, 10:23 AM UTC
Duration
2h 33m
Affected: Payouts
Timeline · 2 updates
  1. identified Nov 07, 2024, 07:50 AM UTC

    We are currently experiencing delays in payouts clearing with our external banking partner. We will provide further updates once the issue has been resolved on their end.

  2. resolved Nov 07, 2024, 10:23 AM UTC

    This incident has been resolved.

Read the full incident report →

Critical September 12, 2024

Acquirer outage

Detected by Pingoru
Sep 12, 2024, 09:00 AM UTC
Resolved
Sep 12, 2024, 03:18 PM UTC
Duration
6h 18m
Affected: Payments API
Timeline · 7 updates
  1. identified Sep 12, 2024, 07:00 AM UTC

    We are aware of a major outage with one of our acquiring partners. This is effecting processing of VIsa & Mastercard transactions (American Express is not effected) Our partner is currently resolving the issue. We hope to have an update and resolution ASAP

  2. identified Sep 12, 2024, 07:57 AM UTC

    Our external acquirer have confirmed that they are actively working to resolve the issue as swiftly as possible. We will follow up once further updates have been provided.

  3. monitoring Sep 12, 2024, 09:00 AM UTC

    We are now seeing (some) authorizations succeeding again. Note that elevated errors for Visa & Mastercard are continuing to be observed.

  4. identified Sep 12, 2024, 09:03 AM UTC

    The issue has been identified and a fix is being implemented.

  5. monitoring Sep 12, 2024, 11:40 AM UTC

    We are currently seeing an improvement in success rates across all Visa & Mastercard transactions. We are still awaiting confirmation of resolution and an ETA from our external acquirer, though will provide further updates once this has been received.

  6. monitoring Sep 12, 2024, 12:18 PM UTC

    All transactions are now fully operational. Our technical teams are actively monitoring the situation whilst we await incident comms from our external acquiring partner.

  7. resolved Sep 12, 2024, 03:18 PM UTC

    This incident has been resolved.

Read the full incident report →