Ryft Pay experienced a major incident on April 30, 2026 affecting Payments API, lasting 1h 2m. The incident has been resolved; the full update timeline is below.
Affected components
Payments API
Update timeline
- identified Apr 30, 2026, 06:30 PM UTC
We are seeing elevated errors during payment processing with one of our primary acquirers, leading to increased failures. Traffic is being re-routed to several backup acquirers. Note that this may take some time but we are seeing approvals raise back up steadily
- monitoring Apr 30, 2026, 07:19 PM UTC
Traffic has been restored across all acquirers. We are actively monitoring the failed acquirer for further errors. Currnelty we are operating as normal.
- resolved Apr 30, 2026, 07:33 PM UTC
This incident has now been resolved.