Ryft Pay experienced a minor incident on August 30, 2024 affecting Payouts, lasting 16h 58m. The incident has been resolved; the full update timeline is below.
Affected components
Payouts
Update timeline
- investigating Aug 30, 2024, 02:24 PM UTC
We are currently experiencing partial delays in payouts clearing with our banking partners. We will provide an update as soon as it becomes available.
- identified Aug 30, 2024, 07:39 PM UTC
The downstream issue has been resolved in our external partners systems. Payouts are now being released. We will update once resolved.
- monitoring Aug 30, 2024, 08:02 PM UTC
All payouts have now been re-issued and successfully clearing.
- monitoring Aug 30, 2024, 08:13 PM UTC
All issues now resolved. We will be actively monitoring.
- resolved Aug 31, 2024, 07:23 AM UTC
The incident has now been closed.