Rydoo Outage History
Rydoo is up right nowPingoru has recorded 50 incidents for Rydoo: 9 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 1 | 1 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 525 (0%) |
Incidents, newest first
Notice May 7, 2026 Web app loading issues 59m Expense
Started May 07, 2026, 09:39 AM UTC· resolved May 07, 2026, 10:38 AM UTC
- investigating May 07, 2026, 09:39 AM UTC
We're investigating reports of the web app getting stuck on loading. Our team is looking into it now. We'll share an update as soon as we know more.
- resolved May 07, 2026, 10:38 AM UTC
This incident has been resolved
Minor February 12, 2026 Degraded performance multi-action 13h 41m Expense
Started Feb 12, 2026, 06:51 PM UTC· resolved Feb 13, 2026, 08:33 AM UTC
- identified Feb 12, 2026, 06:51 PM UTC
We are currently experiencing performance issues with some multi-action items. Any multi-actions on expenses are scheduled, but they might take longer to execute than normal Our team is actively working on a solution, and we will provide updates as soon as we have more information.
- resolved Feb 13, 2026, 08:33 AM UTC
This incident has been resolved.
Notice February 9, 2026 Unable to report expenses 9h 4m Expense
Started Feb 09, 2026, 01:05 PM UTC· resolved Feb 09, 2026, 10:10 PM UTC
- investigating Feb 09, 2026, 01:05 PM UTC
Recently, some customers have been experiencing issues when reporting expenses. We are investigating the problem.
- monitoring Feb 09, 2026, 05:29 PM UTC
Several multi-action operations on expenses got delayed, but have now been completed. We will continue monitoring.
- resolved Feb 09, 2026, 10:10 PM UTC
This incident has been resolved.
Major January 7, 2026 Issues with expense overview/details on Web 3h 40m Expense
Started Jan 07, 2026, 12:55 PM UTC· resolved Jan 07, 2026, 04:35 PM UTC
- identified Jan 07, 2026, 12:55 PM UTC
Some users are currently experiencing issues loading the expense overview and details on the web app. The mobile app works fine. A temporary workaround if your expenses are not loading on the web app: - Use an incognito/private window. - Use the mobile app. (This does not solve some projects/custom fields that might not be loading on the expense details in web.) Our team is actively working on a full solution, and we will provide updates as soon as we have more information.
- resolved Jan 07, 2026, 04:35 PM UTC
The issue has been fully resolved. No workarounds needed.
Minor December 10, 2025 Degraded performance 8h 20m Expense
Started Dec 10, 2025, 08:55 AM UTC· resolved Dec 10, 2025, 05:15 PM UTC
- investigating Dec 10, 2025, 08:55 AM UTC
We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.
- resolved Dec 10, 2025, 05:15 PM UTC
We’ve increased our baseline server capacity to better accommodate the higher end-of-year traffic. This improvement will stabilise performance during sudden peak demands and request surges.
Major December 5, 2025 Cloudflare Outage Impacting Access to Rydoo 15m Login/SSO, Expense, Mobile, API
Started Dec 05, 2025, 09:08 AM UTC· resolved Dec 05, 2025, 09:23 AM UTC
- investigating Dec 05, 2025, 09:08 AM UTC
We are currently experiencing accessibility issues with the Rydoo web and mobile applications. The outage originates from a Cloudflare service disruption, which is preventing users in certain regions from connecting to our platform. Our team is actively monitoring Cloudflare’s status and working to mitigate customer impact where possible. We will provide updates as soon as more information becomes available. Meanwhile updated info can be found here or on https://www.cloudflarestatus.com/ Thank you for your patience.
- monitoring Dec 05, 2025, 09:14 AM UTC
A fix has been implemented at Cloudflare and we are monitoring the results.
- resolved Dec 05, 2025, 09:23 AM UTC
This incident has been resolved
Minor November 18, 2025 Some issues with expense submission - Global Cloudflare Outage 41m Expense
Started Nov 18, 2025, 02:31 PM UTC· resolved Nov 18, 2025, 03:13 PM UTC
- monitoring Nov 18, 2025, 02:31 PM UTC
We have identified degradation of expense submission in the Rydoo Web and Mobile application due to a third-party outage at Cloudflare. When uploading a new receipt, the amount, recipient and similar fields may not be extracted automatically. Instead, you may temporarily have to input these fields manually. We are closely monitoring the situation while evaluating alternatives.
- resolved Nov 18, 2025, 03:13 PM UTC
This incident has been resolved.
Minor August 20, 2025 Degraded performace 3h 52m Expense, API
Started Aug 20, 2025, 08:41 AM UTC· resolved Aug 20, 2025, 12:33 PM UTC
- investigating Aug 20, 2025, 08:41 AM UTC
We are currently experiencing performance on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.
- investigating Aug 20, 2025, 08:42 AM UTC
We are continuing to investigate this issue.
- resolved Aug 20, 2025, 12:33 PM UTC
The issue has been resolved.
Major June 10, 2025 Partial outage 28m Login/SSO, Expense, API, Integrations
Started Jun 10, 2025, 09:33 AM UTC· resolved Jun 10, 2025, 10:01 AM UTC
- investigating Jun 10, 2025, 09:33 AM UTC
We are experiencing a partial outage with our login pages. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologise for the inconvenience.
- monitoring Jun 10, 2025, 09:39 AM UTC
Everything is operational again, but we will continue to monitor for a while.
- resolved Jun 10, 2025, 10:01 AM UTC
This incident has been resolved.
Minor April 3, 2025 Receipt images not displaying 3h 28m Expense, Mobile
Started Apr 03, 2025, 07:20 AM UTC· resolved Apr 03, 2025, 10:48 AM UTC
- investigating Apr 03, 2025, 08:13 AM UTC
The receipt images are currently not being displayed, we'll keep you informed on any progress.
- identified Apr 03, 2025, 08:13 AM UTC
We are continuing to work on a fix for this issue.
- monitoring Apr 03, 2025, 08:13 AM UTC
Receipt images are available again, but we'll continue monitoring. Any uploads that were done between 9:16 and 9:24 CEST might need to be re-uploaded. Our apologies for any inconvenience.
- monitoring Apr 03, 2025, 08:14 AM UTC
We are continuing to monitor for any further issues.
- resolved Apr 03, 2025, 10:48 AM UTC
This incident has been resolved.
Notice March 26, 2025 Degraded performance on reports 3h 43m Expense
Started Mar 26, 2025, 10:25 AM UTC· resolved Mar 26, 2025, 02:09 PM UTC
- monitoring Mar 26, 2025, 10:25 AM UTC
We were experiencing degraded performance on reporting. Some reports failed while others are delayed. A fix has been deployed and we are monitoring the situation. Failed reports will have to be manually re-generated in order to complete.
- resolved Mar 26, 2025, 02:09 PM UTC
This incident has been resolved.