Rydoo experienced a major incident on January 7, 2026 affecting Expense, lasting 3h 40m. The incident has been resolved; the full update timeline is below.
Affected components
Expense
Update timeline
- identified Jan 07, 2026, 12:55 PM UTC
Some users are currently experiencing issues loading the expense overview and details on the web app. The mobile app works fine. A temporary workaround if your expenses are not loading on the web app: - Use an incognito/private window. - Use the mobile app. (This does not solve some projects/custom fields that might not be loading on the expense details in web.) Our team is actively working on a full solution, and we will provide updates as soon as we have more information.
- resolved Jan 07, 2026, 04:35 PM UTC
The issue has been fully resolved. No workarounds needed.