Rydoo Outage History

Rydoo is up right now

Rydoo had 9 outages in the last 2 years totaling 41h 3m of downtime — averaging 0.4 incidents per month.

There were 9 Rydoo outages since June 10, 2025 totaling 41h 3m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.rydoo.com

Notice May 7, 2026

Web app loading issues

Detected by Pingoru
May 07, 2026, 09:39 AM UTC
Resolved
May 07, 2026, 10:38 AM UTC
Duration
59m
Affected: Expense
Timeline · 2 updates
  1. investigating May 07, 2026, 09:39 AM UTC

    We're investigating reports of the web app getting stuck on loading. Our team is looking into it now. We'll share an update as soon as we know more.

  2. resolved May 07, 2026, 10:38 AM UTC

    This incident has been resolved

Read the full incident report →

Minor February 12, 2026

Degraded performance multi-action

Detected by Pingoru
Feb 12, 2026, 06:51 PM UTC
Resolved
Feb 13, 2026, 08:33 AM UTC
Duration
13h 41m
Affected: Expense
Timeline · 2 updates
  1. identified Feb 12, 2026, 06:51 PM UTC

    We are currently experiencing performance issues with some multi-action items. Any multi-actions on expenses are scheduled, but they might take longer to execute than normal Our team is actively working on a solution, and we will provide updates as soon as we have more information.

  2. resolved Feb 13, 2026, 08:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice February 9, 2026

Unable to report expenses

Detected by Pingoru
Feb 09, 2026, 01:05 PM UTC
Resolved
Feb 09, 2026, 10:10 PM UTC
Duration
9h 4m
Affected: Expense
Timeline · 3 updates
  1. investigating Feb 09, 2026, 01:05 PM UTC

    Recently, some customers have been experiencing issues when reporting expenses. We are investigating the problem.

  2. monitoring Feb 09, 2026, 05:29 PM UTC

    Several multi-action operations on expenses got delayed, but have now been completed. We will continue monitoring.

  3. resolved Feb 09, 2026, 10:10 PM UTC

    This incident has been resolved.

Read the full incident report →

Major January 7, 2026

Issues with expense overview/details on Web

Detected by Pingoru
Jan 07, 2026, 12:55 PM UTC
Resolved
Jan 07, 2026, 04:35 PM UTC
Duration
3h 40m
Affected: Expense
Timeline · 2 updates
  1. identified Jan 07, 2026, 12:55 PM UTC

    Some users are currently experiencing issues loading the expense overview and details on the web app. The mobile app works fine. A temporary workaround if your expenses are not loading on the web app: - Use an incognito/private window. - Use the mobile app. (This does not solve some projects/custom fields that might not be loading on the expense details in web.) Our team is actively working on a full solution, and we will provide updates as soon as we have more information.

  2. resolved Jan 07, 2026, 04:35 PM UTC

    The issue has been fully resolved. No workarounds needed.

Read the full incident report →

Minor December 10, 2025

Degraded performance

Detected by Pingoru
Dec 10, 2025, 08:55 AM UTC
Resolved
Dec 10, 2025, 05:15 PM UTC
Duration
8h 20m
Affected: Expense
Timeline · 2 updates
  1. investigating Dec 10, 2025, 08:55 AM UTC

    We are currently experiencing some performance issues on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

  2. resolved Dec 10, 2025, 05:15 PM UTC

    We’ve increased our baseline server capacity to better accommodate the higher end-of-year traffic. This improvement will stabilise performance during sudden peak demands and request surges.

Read the full incident report →

Major December 5, 2025

Cloudflare Outage Impacting Access to Rydoo

Detected by Pingoru
Dec 05, 2025, 09:08 AM UTC
Resolved
Dec 05, 2025, 09:23 AM UTC
Duration
15m
Affected: Login/SSOExpenseMobileAPI
Timeline · 3 updates
  1. investigating Dec 05, 2025, 09:08 AM UTC

    We are currently experiencing accessibility issues with the Rydoo web and mobile applications. The outage originates from a Cloudflare service disruption, which is preventing users in certain regions from connecting to our platform. Our team is actively monitoring Cloudflare’s status and working to mitigate customer impact where possible. We will provide updates as soon as more information becomes available. Meanwhile updated info can be found here or on https://www.cloudflarestatus.com/ Thank you for your patience.

  2. monitoring Dec 05, 2025, 09:14 AM UTC

    A fix has been implemented at Cloudflare and we are monitoring the results.

  3. resolved Dec 05, 2025, 09:23 AM UTC

    This incident has been resolved

Read the full incident report →

Minor November 18, 2025

Some issues with expense submission - Global Cloudflare Outage

Detected by Pingoru
Nov 18, 2025, 02:31 PM UTC
Resolved
Nov 18, 2025, 03:13 PM UTC
Duration
41m
Affected: Expense
Timeline · 2 updates
  1. monitoring Nov 18, 2025, 02:31 PM UTC

    We have identified degradation of expense submission in the Rydoo Web and Mobile application due to a third-party outage at Cloudflare. When uploading a new receipt, the amount, recipient and similar fields may not be extracted automatically. Instead, you may temporarily have to input these fields manually. We are closely monitoring the situation while evaluating alternatives.

  2. resolved Nov 18, 2025, 03:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor August 20, 2025

Degraded performace

Detected by Pingoru
Aug 20, 2025, 08:41 AM UTC
Resolved
Aug 20, 2025, 12:33 PM UTC
Duration
3h 52m
Affected: ExpenseAPI
Timeline · 3 updates
  1. investigating Aug 20, 2025, 08:41 AM UTC

    We are currently experiencing performance on our platform. Our team is actively working on a solution and we will provide updates as soon as we have more information.

  2. investigating Aug 20, 2025, 08:42 AM UTC

    We are continuing to investigate this issue.

  3. resolved Aug 20, 2025, 12:33 PM UTC

    The issue has been resolved.

Read the full incident report →

Major June 10, 2025

Partial outage

Detected by Pingoru
Jun 10, 2025, 09:33 AM UTC
Resolved
Jun 10, 2025, 10:01 AM UTC
Duration
28m
Affected: Login/SSOExpenseAPIIntegrations
Timeline · 3 updates
  1. investigating Jun 10, 2025, 09:33 AM UTC

    We are experiencing a partial outage with our login pages. Our engineering teams are already working on a solution. We will keep you posted with the latest information on this page and apologise for the inconvenience.

  2. monitoring Jun 10, 2025, 09:39 AM UTC

    Everything is operational again, but we will continue to monitor for a while.

  3. resolved Jun 10, 2025, 10:01 AM UTC

    This incident has been resolved.

Read the full incident report →