EUR-IS-1 recovered
Timeline · 1 update
- investigating Jul 21, 2026, 10:30 PM UTC
EUR-IS-1 went down
RunPod Outage History
RunPod is up right nowRunPod had 38 outages in the last 2 years totaling 366h 16m of downtime — averaging 1.6 incidents per month.
There were 38 RunPod outages since February 21, 2026 totaling 366h 16m of downtime. Each is summarised below — incident details, duration, and resolution information.
EUR-IS-1 Network Issue
Affected: Regional Health (EUR-IS-1)
Timeline · 2 updates
- investigating Jul 21, 2026, 10:35 PM UTC
We are experiencing network connectivity issues in EUR-IS-1. We are working to resolve it.
- resolved Jul 21, 2026, 11:45 PM UTC
Issue has been resolved and the network in EUR-IS-1 DC is operating normally.
EUR-IS-4 recovered
Timeline · 1 update
- investigating Jul 10, 2026, 08:25 PM UTC
EUR-IS-4 went down
EUR-IS-4 Network Issue
Affected: Regional Health (EUR-IS-4)
Timeline · 2 updates
- investigating Jul 10, 2026, 08:24 PM UTC
We are experiencing network connectivity issues in EUR-IS-4. We are working to resolve it.
- resolved Jul 10, 2026, 09:02 PM UTC
Issue has been resolved and the network in EUR-IS-4 DC is operating normally.
EUR-IS-1 Networking is Degr...
Affected: Regional Health (EUR-IS-1)
Timeline · 3 updates
- investigating Jul 10, 2026, 10:00 AM UTC
Network performance is degraded in EUR-IS-1. We are working on resolving the issue.
- investigating Jul 10, 2026, 06:24 PM UTC
Network performance is degraded in EUR-IS-1. We are working on resolving the issue.
- resolved Jul 10, 2026, 07:00 PM UTC
Issue has been resolved and is operating normally.
US-TX-3 Network Storage Issue
Affected: Regional Health (US-TX-3)
Timeline · 3 updates
- investigating Jul 09, 2026, 06:24 AM UTC
We are experiencing Network Storage issue in US-TX-3 DC. We are working to resolve it.
- investigating Jul 09, 2026, 12:33 PM UTC
We are experiencing Network Storage issue in US-TX-3 DC. We are working to resolve it.
- resolved Jul 09, 2026, 04:50 PM UTC
Issue has been resolved and is operating normally.
US-GA-2 Networking is Degraded
Affected: Regional Health (US-GA-2)
Timeline · 2 updates
- investigating Jul 08, 2026, 08:16 PM UTC
Network performance is degraded in US-GA-2. We are working on resolving the issue.
- resolved Jul 08, 2026, 10:12 PM UTC
Issue has been resolved and is operating normally.
EUR-NO-1 Network Storage Issue
Affected: Regional Health (EUR-NO-1)
Timeline · 2 updates
- investigating Jul 08, 2026, 09:52 AM UTC
We are experiencing Network Storage issue in EUR-NO-1 DC. We are working to resolve it.
- resolved Jul 08, 2026, 10:27 AM UTC
Network storage issue in EUR-NO-1 is resolved and operating normally.
CA-MTL-3 Network Storage Issue
Affected: Regional Health (CA-MTL-3)
Timeline · 2 updates
- investigating Jul 07, 2026, 09:20 PM UTC
We are experiencing Network Storage issue in CA-MTL-3 DC. We are working to resolve it.
- resolved Jul 08, 2026, 09:56 AM UTC
Network storage issue in CA-MTL-3 is resolved and operating normally.
US-PA-1 Network Inbound Issue
Affected: Regional Health (US-GA-2)Regional Health (US-PA-1)
Timeline · 1 update
- investigating Jun 26, 2026, 02:00 PM UTC
Some machines' public IPs and ports are unreachable in US-PA-1, and we're also seeing network interruptions causing the servers to lose connectivity. We are checking with the ISP, and our network engineers are working on getting a full root cause and resolution.
CA-MTL-1 recovered
Timeline · 1 update
- investigating Jun 02, 2026, 10:56 PM UTC
CA-MTL-1 went down
EU-SE-1 recovered
Timeline · 1 update
- investigating Jun 01, 2026, 07:42 AM UTC
EU-SE-1 went down
Upstream authentication pro...
Affected: GPU Cloud (ui: runpod.io/console)
Timeline · 1 update
- investigating May 26, 2026, 09:57 PM UTC
We are investigating an upstream services issue that is affecting user signup and account switching.
Upstream issue - Elevated i...
Affected: GPU Cloud (Upstream Systems)
Timeline · 3 updates
Runpod.io website is unavai...
Affected: GPU Cloud (Upstream Systems)
Timeline · 1 update
- investigating May 22, 2026, 05:40 PM UTC
Runpod.io website is experiencing issues but the console and services are operating normally and not impacted. We are actively working with upstream provider to address this issue.
EU-FR-1 went down
Timeline · 1 update
- investigating May 15, 2026, 02:22 PM UTC
EU-FR-1 went down
CA-MTL-3 Network Issue
Affected: Regional Health (CA-MTL-3)
Timeline · 2 updates
- investigating May 14, 2026, 08:24 PM UTC
We are experiencing network connectivity issues in CA-MTL-3. We are working to resolve it.
- resolved May 14, 2026, 09:49 PM UTC
Network issue is resolved and operating normally.
Upstream Systems recovered
Timeline · 1 update
- investigating May 08, 2026, 07:28 PM UTC
Upstream Systems went down
Console: Delayed Pod starts...
Affected: GPU Cloud (log/metrics api: hapi.runpod.net)GPU Cloud (ui: runpod.io/console)
Timeline · 2 updates
- investigating May 08, 2026, 05:08 PM UTC
We are experiencing increased times for Pods to start along with console logs not being displayed. We are investigating the issue and will provide an update once we have more information.
- resolved May 08, 2026, 09:49 PM UTC
The issue has been resolved. Functionality for pod starts and display for logs on the console have returned to normal.
US-CA-2 recovered
Timeline · 1 update
- investigating May 08, 2026, 01:23 AM UTC
US-CA-2 went down
CA-MTL-3 recovered
Timeline · 1 update
- investigating Apr 28, 2026, 04:55 AM UTC
CA-MTL-3 went down
CA-MTL-1 and CA-MTL-3 Netwo...
Affected: Regional Health (CA-MTL-1)Regional Health (CA-MTL-3)
Timeline · 3 updates
- investigating Apr 28, 2026, 04:52 AM UTC
We are experiencing network connectivity issues in CA-MTL-1 and CA-MTL-3. We are working to resolve it.
- investigating Apr 28, 2026, 04:52 AM UTC
We are experiencing network connectivity issues in CA-MTL-1 and CA-MTL-3. We are working to resolve it.
- resolved Apr 28, 2026, 08:12 AM UTC
Network connectivity to CA-MTL-1 DC has been restored.
CA-MTL-4 recovered
Timeline · 1 update
- resolved Apr 21, 2026, 05:03 PM UTC
CA-MTL-4 recovered
EUR-IS-2 recovered
Timeline · 1 update
- resolved Apr 07, 2026, 11:22 AM UTC
EUR-IS-2 recovered
Incident Notice: Power Serv...
Affected: Regional Health (US-NC-1)
Timeline · 1 update
- resolved Apr 04, 2026, 05:58 PM UTC
Update: At 1:45 PM PT, Power was restored to the site and machines had been started to be powered back on. The datacenter is back on full utility power with UPS backup. Datacenter engineers are continuing to look into why the generator supplied power at a voltage outside of expected range for the UPS which caused the UPS to not switch over. Original issue: Our datacenter US-NC-1 has reported a power failure at the US-NC-1 facility that occurred at approximately 8:00 AM PT on April 4th. This failure has taken down the entire A-side power. The servers currently failing are not N+N Redundant; they are N+1. Typically, in a power outage, UPS and Generators act as backup, however, this failover is not working. Onsite teams are working on providing a Root Cause Analysis (RCA) to find out why the backup power was unable to kick on to run these servers. Updates will be shared as our datacenter partners provide estimated repair times and as more information becomes available.