RunPod incident

EUR-IS-1 Network Issue

Minor Resolved View vendor source →

RunPod experienced a minor incident on September 12, 2026 affecting Regional Health (EUR-IS-1), lasting 13h 25m. The incident has been resolved; the full update timeline is below.

Started
Sep 12, 2026, 04:08 PM UTC
Resolved
Sep 13, 2026, 05:33 AM UTC
Duration
13h 25m
Detected by Pingoru
Sep 12, 2026, 04:08 PM UTC

Affected components

Regional Health (EUR-IS-1)

Update timeline

  1. investigating Sep 12, 2026, 04:08 PM UTC

    We are experiencing network connectivity issues in a portion of servers in EUR-IS-1. We are working to resolve it.

  2. investigating Sep 12, 2026, 04:08 PM UTC

    We are experiencing network connectivity issues to certain internet endpoints in a portion of servers in EUR-IS-1. We are working to resolve it.

  3. resolved Sep 12, 2026, 07:10 PM UTC

    Issue has been resolved and the network in EUR-IS-1 DC is operating normally.

  4. resolved Sep 13, 2026, 05:33 AM UTC

    Issue has been resolved and the network in EUR-IS-1 DC is operating normally.