Runa experienced a minor incident on June 7, 2026 affecting Gift Processing, lasting 22h 42m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Jun 07, 2026, 02:09 PM UTC
We are currently investigating an issue causing some orders of Solo Stove US (SOLOST-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- monitoring Jun 07, 2026, 02:10 PM UTC
We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.
- investigating Jun 07, 2026, 02:14 PM UTC
We are currently investigating an issue causing some orders of Solo Stove US (SOLOST-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
- resolved Jun 08, 2026, 12:52 PM UTC
This incident has been resolved.