Runa incident

Solo Stove US orders are failing

Minor Ongoing View vendor source →

Runa is currently experiencing a minor incident affecting Gift Processing, which began 4h ago. The vendor's full update timeline is below.

Started
Jun 07, 2026, 02:09 PM UTC
Resolved
Ongoing
Duration
● 3h 31m
Detected by Pingoru
Jun 07, 2026, 02:09 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jun 07, 2026, 02:09 PM UTC

    We are currently investigating an issue causing some orders of Solo Stove US (SOLOST-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Jun 07, 2026, 02:10 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. investigating Jun 07, 2026, 02:14 PM UTC

    We are currently investigating an issue causing some orders of Solo Stove US (SOLOST-US) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.