Runa incident

ASDA UK orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on June 6, 2026 affecting Gift Processing, lasting 2h 41m. The incident has been resolved; the full update timeline is below.

Started
Jun 06, 2026, 06:24 PM UTC
Resolved
Jun 06, 2026, 09:05 PM UTC
Duration
2h 41m
Detected by Pingoru
Jun 06, 2026, 06:24 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jun 06, 2026, 06:24 PM UTC

    We are currently investigating an issue causing some orders of ASDA UK (ASDA-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Jun 06, 2026, 08:05 PM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. resolved Jun 06, 2026, 09:05 PM UTC

    This incident has been resolved.