Runa incident

Carrefour ES orders are failing

Minor Ongoing View vendor source →

Runa is currently experiencing a minor incident affecting Gift Processing, which began 5h ago. The vendor's full update timeline is below.

Started
Jun 04, 2026, 10:29 AM UTC
Resolved
Ongoing
Duration
● 4h 38m
Detected by Pingoru
Jun 04, 2026, 10:29 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jun 04, 2026, 10:30 AM UTC

    We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. monitoring Jun 04, 2026, 10:47 AM UTC

    We believe the product is now working as expected, and have re-enabled it in our catalog. We will be monitoring closely for further issues and will update here accordingly.

  3. investigating Jun 04, 2026, 10:49 AM UTC

    We are currently investigating an issue causing some orders of Carrefour ES (CFOUR-ES) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.