Runa incident

Gold Razer MX orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on January 8, 2026 affecting Gift Processing, lasting 284d 12h. The incident has been resolved; the full update timeline is below.

Started
Jan 08, 2026, 09:21 PM UTC
Resolved
Oct 20, 2026, 10:03 AM UTC
Duration
284d 12h
Detected by Pingoru
Jan 08, 2026, 09:21 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jan 08, 2026, 09:21 PM UTC

    We are currently investigating an issue causing some orders of Gold Razer MX (GLDR-MX) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Oct 20, 2026, 10:03 AM UTC

    This incident has been resolved.