Runa incident

Microsoft Xbox Game Pass Ult 3M ESD NO orders are failing

Runa experienced a minor incident on January 9, 2026 affecting Gift Processing, lasting 283d 19h. The incident has been resolved; the full update timeline is below.

Started: Jan 09, 2026, 02:27 PM UTC
Resolved: Oct 20, 2026, 10:04 AM UTC
Duration: 283d 19h
Detected by Pingoru: Jan 09, 2026, 02:27 PM UTC

Affected components

Gift Processing

Update timeline

investigating Jan 09, 2026, 02:27 PM UTC

We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Ult 3M ESD NO (MSGU3-NO) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.
resolved Oct 20, 2026, 10:04 AM UTC

This incident has been resolved.