Runa incident

Microsoft Xbox Game Pass Core 12M SE orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on January 9, 2026 affecting Gift Processing, lasting 283d 19h. The incident has been resolved; the full update timeline is below.

Started
Jan 09, 2026, 02:33 PM UTC
Resolved
Oct 20, 2026, 10:05 AM UTC
Duration
283d 19h
Detected by Pingoru
Jan 09, 2026, 02:33 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Jan 09, 2026, 02:33 PM UTC

    We are currently investigating an issue causing some orders of Microsoft Xbox Game Pass Core 12M SE (MXGP12-SE) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Oct 20, 2026, 10:05 AM UTC

    This incident has been resolved.