Runa incident

Ardes BG orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on December 23, 2025 affecting Gift Processing, lasting 300d 21h. The incident has been resolved; the full update timeline is below.

Started
Dec 23, 2025, 12:08 PM UTC
Resolved
Oct 20, 2026, 09:46 AM UTC
Duration
300d 21h
Detected by Pingoru
Dec 23, 2025, 12:08 PM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Dec 23, 2025, 12:08 PM UTC

    We are currently investigating an issue causing some orders of Ardes BG (ARD-BG) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Oct 20, 2026, 09:46 AM UTC

    This incident has been resolved.