Runa incident

Spotify UK - All Subscriptions orders are failing

Minor Resolved View vendor source →

Runa experienced a minor incident on October 15, 2025 affecting Gift Processing, lasting 369d 21h. The incident has been resolved; the full update timeline is below.

Started
Oct 15, 2025, 11:53 AM UTC
Resolved
Oct 20, 2026, 09:39 AM UTC
Duration
369d 21h
Detected by Pingoru
Oct 15, 2025, 11:53 AM UTC

Affected components

Gift Processing

Update timeline

  1. investigating Oct 15, 2025, 11:53 AM UTC

    We are currently investigating an issue causing some orders of Spotify UK - All Subscriptions (SPOTIF-GB) e-gifts to fail. Updates will be posted here once we know more. We apologise for any inconvenience this may cause.

  2. resolved Oct 20, 2026, 09:39 AM UTC

    This incident has been resolved.