Routific incident

Some customers are not able to optimize on Beta

Major Resolved View vendor source →

Routific experienced a major incident on October 26, 2023 affecting New Routific, lasting 2h 4m. The incident has been resolved; the full update timeline is below.

Started
Oct 26, 2023, 04:20 PM UTC
Resolved
Oct 26, 2023, 06:25 PM UTC
Duration
2h 4m
Detected by Pingoru
Oct 26, 2023, 04:20 PM UTC

Affected components

New Routific

Update timeline

  1. investigating Oct 26, 2023, 06:20 PM UTC

    A fix is being provided

  2. investigating Oct 26, 2023, 06:24 PM UTC

    We are continuing to investigate this issue.

  3. identified Oct 26, 2023, 06:24 PM UTC

    The issue has been identified and a fix is being implemented.

  4. resolved Oct 26, 2023, 06:25 PM UTC

    Some customers are not being able to optimize due to an infrastructure issue