Routific experienced a major incident on February 23, 2024 affecting Routific SaaS product, lasting 27m. The incident has been resolved; the full update timeline is below.
Affected components
Routific SaaS product
Update timeline
- investigating Feb 23, 2024, 02:12 PM UTC
We are seeing issues with customers trying to upload orders. We are investigating
- investigating Feb 23, 2024, 02:16 PM UTC
We are continuing to investigate this issue.
- monitoring Feb 23, 2024, 02:19 PM UTC
The issue has been identified and we have shipped a fix. Uploading orders is working again but we will continue to monitor
- resolved Feb 23, 2024, 02:39 PM UTC
This incident has been resolved.