Routific incident

Optimizations on the New Routific (Beta) are delayed or not completing

Major Resolved View vendor source →

Routific experienced a major incident on May 6, 2024 affecting New Routific, lasting 1h 12m. The incident has been resolved; the full update timeline is below.

Started
May 06, 2024, 11:25 PM UTC
Resolved
May 07, 2024, 12:37 AM UTC
Duration
1h 12m
Detected by Pingoru
May 06, 2024, 11:25 PM UTC

Affected components

New Routific

Update timeline

  1. investigating May 06, 2024, 11:25 PM UTC

    We are currently investigating this issue, and have some leads on the cause. We will update again shortly.

  2. monitoring May 06, 2024, 11:39 PM UTC

    We have taken some remediating action, and initial testing indicates optimization / scheduling on the new Routific is functioning as expected again, but we are monitoring the situation closely.

  3. resolved May 07, 2024, 12:37 AM UTC

    The incident with scheduling on the New Routific is resolved.