Routific incident

Routing Service Disruption

Notice Resolved View vendor source →

Routific experienced a notice incident on July 26, 2024, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 26, 2024, 12:02 AM UTC
Resolved
Jul 25, 2024, 07:00 PM UTC
Duration
Detected by Pingoru
Jul 26, 2024, 12:02 AM UTC

Update timeline

  1. resolved Jul 26, 2024, 12:02 AM UTC

    Around 12:15:46 PST, we detected a connection issue with a downstream provider. This issue resulted in jobs not being processed, consequently timing out. The issue lasted until 12:17:49 PST and self-resolved. We have reached out to the provider to gather more details on what has caused the connection error and will continue to monitor the situation.