Routific incident

Temporarily unable to access Customer Profiles

Notice Resolved View vendor source →

Routific experienced a notice incident on January 30, 2025 affecting Routific SaaS product, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jan 30, 2025, 12:15 AM UTC
Resolved
Jan 30, 2025, 12:15 AM UTC
Duration
Detected by Pingoru
Jan 30, 2025, 12:15 AM UTC

Affected components

Routific SaaS product

Update timeline

  1. resolved Jan 30, 2025, 12:15 AM UTC

    There was a partial outage in accessing customer profiles due to a technical issue which has now been restored. The outage lasted roughly 10 minutes and started at around 3:35 PST. We appreciate your patience and worked promptly to restore the service as we understand it impacts your business.