Routific incident
Temporarily unable to access Customer Profiles
Routific experienced a notice incident on January 30, 2025 affecting Routific SaaS product, lasting —. The incident has been resolved; the full update timeline is below.
Affected components
Routific SaaS product
Update timeline
- resolved Jan 30, 2025, 12:15 AM UTC
There was a partial outage in accessing customer profiles due to a technical issue which has now been restored. The outage lasted roughly 10 minutes and started at around 3:35 PST. We appreciate your patience and worked promptly to restore the service as we understand it impacts your business.