Routific incident

We are currently experiencing an outage. Users are not able to optimize routes on beta.routific.com. Its our highest priority to get up and running again. We will send another update in 30 minutes

Major Resolved View vendor source →

Routific experienced a major incident on March 21, 2025 affecting New Routific, lasting 3h 42m. The incident has been resolved; the full update timeline is below.

Started
Mar 21, 2025, 07:22 PM UTC
Resolved
Mar 21, 2025, 11:05 PM UTC
Duration
3h 42m
Detected by Pingoru
Mar 21, 2025, 07:22 PM UTC

Affected components

New Routific

Update timeline

  1. investigating Mar 21, 2025, 07:22 PM UTC

    We are currently investigating this issue.

  2. investigating Mar 21, 2025, 07:58 PM UTC

    The ability to optimize new routes on beta.routific.com has been restored. For those still experiencing errors on existing optimizations, please stay tuned

  3. identified Mar 21, 2025, 08:31 PM UTC

    The issue has been identified and we are working on a fix for those experiencing errors on existing optimizations. We will provide another update in 30 minutes

  4. monitoring Mar 21, 2025, 08:51 PM UTC

    Optimizations are now working on beta.routific.com again. For users that were experiencing errors trying to optimize, please re-attempt the optimization. We are continuing to monitor the results.

  5. resolved Mar 21, 2025, 11:05 PM UTC

    All Routific’s systems are now working as expected.