Routific incident

Delayed optimization responses due to geocoding processing delay

Notice Resolved View vendor source →

Routific experienced a notice incident on March 28, 2025 affecting Routific API and Routific SaaS product, lasting —. The incident has been resolved; the full update timeline is below.

Started
Mar 28, 2025, 01:37 AM UTC
Resolved
Mar 28, 2025, 01:37 AM UTC
Duration
—
Detected by Pingoru
Mar 28, 2025, 01:37 AM UTC

Affected components

Routific APIRoutific SaaS product

Update timeline

  1. resolved Mar 28, 2025, 01:37 AM UTC

    We experienced a delay in processing geocoding requests between 19:20 and 19:35 UTC on March 27th, which resulted in slower completion times for optimizations. As a result, users may have noticed delayed responses when fetching the `https://api.routific.com/jobs/:id` endpoint, as some optimizations took longer than expected to finalize. The issue has been fully resolved, and all systems are now operating normally.