Routific incident

Some users may be unable to download CSV solutions on the new Routific.

Notice Resolved View vendor source →

Routific experienced a notice incident on April 25, 2025 affecting Routific SaaS product, lasting 1h 48m. The incident has been resolved; the full update timeline is below.

Started
Apr 25, 2025, 09:32 PM UTC
Resolved
Apr 25, 2025, 11:21 PM UTC
Duration
1h 48m
Detected by Pingoru
Apr 25, 2025, 09:32 PM UTC

Affected components

Routific SaaS product

Update timeline

  1. investigating Apr 25, 2025, 09:32 PM UTC

    Some users may be unable to download CSV solutions on the new Routific. It’s our highest priority to get up and running again, and our engineers are working on it. We will send another update in 30 minutes.

  2. monitoring Apr 25, 2025, 10:04 PM UTC

    CSV downloads on the new Routific are working again. We are continuing to monitor the situation and will update again in 30 minutes.

  3. resolved Apr 25, 2025, 11:21 PM UTC

    The incident has been resolved.