Rossum incident

System outage

Major Resolved View vendor source →

Rossum experienced a major incident on May 20, 2025 affecting EU Frankfurt, lasting 35m. The incident has been resolved; the full update timeline is below.

Started
May 20, 2025, 12:17 PM UTC
Resolved
May 20, 2025, 12:53 PM UTC
Duration
35m
Detected by Pingoru
May 20, 2025, 12:17 PM UTC

Affected components

EU Frankfurt

Update timeline

  1. investigating May 20, 2025, 12:17 PM UTC

    We are currently experiencing a system-wide outage. Our team is already investigating the situation.

  2. monitoring May 20, 2025, 12:49 PM UTC

    Problem has been identified and fixed, we are processing the documents in the queue.

  3. resolved May 20, 2025, 12:53 PM UTC

    This incident has been resolved.